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Installation and delivery

em13ton987
Joining in

I have arranged an installation for my broadband, will the broadband box be delivered at another time or will the engineer bring it on the installation date?

2 REPLIES 2

jpeg1
Alessandro Volta

If there has never been a cable installation at the property, a sub-contractor will* come first to put in the cable from the road. Then a technician will make a later visit to do the internal work.

*unless there is a problem with the cable work, which is often the case as you will see if you read this forum.  Treat installation dates an an estimate, not a guarantee.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Hello em13ton987

Thanks for your post 

What @jpeg1 ahs advised is 100% correct 

Any external work is carried out before we install the services 

Do you have the date of your installation yet

If so, is it convenient for you 

Gareth_L