on 07-02-2022 14:58
I have arranged an installation for my broadband, will the broadband box be delivered at another time or will the engineer bring it on the installation date?
07-02-2022 15:59 - edited 07-02-2022 16:01
If there has never been a cable installation at the property, a sub-contractor will* come first to put in the cable from the road. Then a technician will make a later visit to do the internal work.
*unless there is a problem with the cable work, which is often the case as you will see if you read this forum. Treat installation dates an an estimate, not a guarantee.
on 10-02-2022 12:47
Hello em13ton987
Thanks for your post
What @jpeg1 ahs advised is 100% correct
Any external work is carried out before we install the services
Do you have the date of your installation yet
If so, is it convenient for you
Gareth_L