I have been trying to install the hub from last Saturday, but still be no connection. Base light is flashing green.
I asked solution via online chat, then checked Service Test. I was expecting some problem is found, however the result is "No known issues". I guess the cable in my property has some issue, I need engineer to check to resolve. Should I call to support? I'm worried about my English is not well, so whether I can explain this issue correctly or not. I would be grateful if I could make engineer appointment via online.