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Installation Date

Hi Guys,

I have an installation date for the 3rd June - but was wondering if you would come a week earlier as I am having to disconnect my current service provider at that same time?

Thanks,

Simon 

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Re: Installation Date

Cant help directly - but I would say I wouldn't disconnect your old provider until after VM has installed and you are satisfied with its performance. There can be delays - particularly iv VM has not previously been installed and running in the property.
You have 14 days to cancel penalty free if it doesnt. A month or so with 2 services in parallel is a small price to pay in these times for guaranteeing continuity of service

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: Installation Date

Hi simon2william1, 

 

Thank you for getting in touch. 

We can double check if there are any earlier appointments for you. 

 

As I am going to need to ask some account specific questions I will pop you over a private message now.

This message will be available via the purple envelope on the top right of this page.

 

Speak soon, 
 

 

 

Nat
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