on 16-01-2022 10:35
Hi,
I want to get Virgin Broadband installed into my flat, it is available throughout most of my town and the adjacent buildings but not specifically into our building.
I've spoken to the landlord/freeholder and they want to know what would need to be done in order to get an installation into the building, where should I direct them?
Thanks,
Dan
Answered! Go to Answer
on 29-01-2023 12:40
Yes I done that
on 31-01-2023 13:04
Thanks for coming back to us Leemitchell872, I would be happy to take this further look for you and pass it over to our expansion teams to investigate but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
on 31-01-2023 13:06
Ye that would be great
on 31-01-2023 13:20
Thanks for confirming your details Leemitchell872, I have passed this over to the team and they will be in touch soon to discuss this further with you.
Kind Regards,
Steven_L
on 31-01-2023 14:20
Thanks that be great
on 02-02-2023 16:23
Thanks for coming back to us Leemitchell872, I will get this investigated by the team.
Kind Regards,
Steven_L
on 02-02-2023 21:46
Thanks that's great and I have just checked my next door neighbour can get virgin but I can't
on 05-02-2023 09:04
Hi Leemitchell872
The timescales for this are 10 working days from when my colleague sent the details off so you'll be contacted soon.
Best wishes,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 12-03-2023 18:27
What happened in the end mate?