on 09-04-2022 14:53
I have an installation date but I am now on holiday on that date and I wish to bring the date forward. I do not seem to be able to get hold of anybody via a phone number or Direct email address.
help!
Answered! Go to Answer
on 09-04-2022 15:24
Hi. I am a virgin with virgin so they will need to come into my home. I eventually found a telephone number and spoken to someone but they can only give me a later date. Thanks.
on 09-04-2022 15:20
on 09-04-2022 15:24
Hi. I am a virgin with virgin so they will need to come into my home. I eventually found a telephone number and spoken to someone but they can only give me a later date. Thanks.
on 09-04-2022 15:29
In my experience, they generally only can offer you a later date as usually fully booked, you might get lucky with a cancellation but unlikely
09-04-2022 18:00 - edited 09-04-2022 18:01
Do you know if they have to run a new cable from the street, or only need to fit the indoor equipment because there is already a virgin equipment?
If it's a new outside cable you won't need to be there and the date will probably slide anyway. The inside work will be done at a later date with a separate appointment.