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I need a virgin media wall socket

sarah_219
Joining in

I am setting up broadband in my house, ordered a self installation pack but realised there’s no Virgin media socket. 
I presume I will need some form of engineer help with this? Please could someone advise? 
Thanks!

2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

You'll need a manned engineer installation.

Try the preinstall line 0800 0521734 if no joy with the main CS line 0345 4541111.

Otherwise forum staff should pickup in a day or so.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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John_GS
Forum Team
Forum Team

Hi @sarah_219

Thanks for posting and welcome to the community.

I'll send you a PM now to assist further.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill