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Stratopastor
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I'm being asked for hub return, will they send me another for broadband only?

hi... I've taken TV off my package, leaving me with broadband and phone.

I've just been emailed saying they're sending me packaging to return my hub. No mention of a replacement coming...  how will I continue with broadband? will they send me another hub before the date I'm supposed to return my existing one?

thanks in advance...

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jpeg1
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Message 2 of 4
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Re: I'm being asked for hub return, will they send me another for broadband only?

That sounds wrong. You will need to keep the Hub for broadband. It doesn't need changing. 

It's the Tivo they will want back. 

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chenks
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Re: I'm being asked for hub return, will they send me another for broadband only?

it's the TV box they want returned, not the hub.
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Stratopastor
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Re: I'm being asked for hub return, will they send me another for broadband only?

duh! of course... silly me, many thanks.

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