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username1232
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I have had a engineer out but he said i needed a re pull that was 20 nov20, when will i have my re pull

I was told on 20 Nov2020 that I neded a re pull to have virgin broadband at my property, I have not heard anything since then, but today another engineer came to my property, he told me the same thing. Please could anyone tell me how to find out if my re pull has been booked and when my re pull will happen.

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Gareth_L
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Re: I have had a engineer out but he said i needed a re pull that was 20 nov20, when will i have ...

Hello username1232

Sorry to hear this has not been sorted yet 

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

 

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