on 24-05-2022 10:26
Hi,
I am a new customer of VM, have set up the hub3 as instructed from guidance, got wifi connected BUT NO INTERNET,( only wifi green light lit up ), the green light keeps flashing at the bottom.
As the VM box has been outside the property for over 10 years ? I just wonder if it need to be upgraded ?
Have refer to this helpful forum to resolve but could not locate the exact problem.
Please help. I urgently need of internet connection
Thanks in advance.
on 29-05-2022 09:44
Hi @siha,
Thank you for coming back to us and updating the thread about your resolution.
I'm glad to hear that on of our engineers was able to fix this issue for you and that your Hub is working okay now. 🙂
If there's anything else we can do to help, please let us know. We'll be more than happy to help.
Thank you.