I was unable to ascertain if I needed an engineer or quick start install before I moved into my new home, so the online tool told me to select the quick start option. I have moved in now and don't have the said infrastructure.
There is no option anywhere to re request an engineer to come and install, anyone know how to do this?
you need to ring - however if the system let you book a quick install there has been VM there in the past so worth a good look round
start outside and look for the external wall box - 6" square ish usually on wall facing road or pavement - brown or grey usually - follow any cables that come from it and go inside - if there are non look inside opposite external box as they may just have drilled through wall - as said it may just be a cable rather than an internal wall box