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Hub 5 modem mode

Mirinda1974
Joining in

on ‎19-02-2023 13:00

Hi I have the Tp link deco I have the hub 1gb package,in modem mode I am only getting 400mb 

when I had  the hub 3 with 350mb package I was getting 380mb. Thanks. 

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14 REPLIES 14

jb66
Very Insightful Person
Very Insightful Person

on ‎19-02-2023 13:28

That's probably as fast as your tplink deco can go

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se1lad
Up to speed

on ‎19-02-2023 13:57

Which deco model do you have?

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carl_pearce
Community elder

on ‎19-02-2023 13:59

@Mirinda1974 wrote:

Hi I have the Tp link deco I have the hub 1gb package,in modem mode I am only getting 400mb 

when I had  the hub 3 with 350mb package I was getting 380mb. Thanks. 

Is this with wired and wireless devices?

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Mirinda1974
Joining in
In response to carl_pearce

on ‎19-02-2023 14:10

Hi M4 and over Wi-Fi 

seen other people get a lot more than that. 

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carl_pearce
Community elder
In response to Mirinda1974

‎19-02-2023 14:11 - edited ‎19-02-2023 14:12

@Mirinda1974 wrote:

Hi M4 and over Wi-Fi 

seen other people get a lot more than that. 

What device are you testing with?

There are many WiFi standards, so it could be the device limiting the speed.

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Mirinda1974
Joining in
In response to carl_pearce

on ‎19-02-2023 14:14

Hi just on my iPhone 12

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Adduxi
Very Insightful Person
Very Insightful Person
In response to Mirinda1974

on ‎19-02-2023 14:26

Have you any QoS set on the M4's ?  Can you do any testing with an ethernet cable direct to the VM Hub ?

Wifi speed guarantee with VM is only 20Mb and their Wifi Max promise ?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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se1lad
Up to speed
In response to Adduxi

on ‎19-02-2023 14:39

First off deco M4 only has gig Ethernet ports so the maximum speed you could get from wired is between 940-960Mbps.

The wireless spec is AC1200
5 GHz: 867 Mbps (802.11ac)
2.4 GHz: 300 Mbps (802.11n)

these are maximum speeds however and based on past experience with AC1200 /wifi5 400 - 500 Mbps  would likely be the maximum throughput you would get.

I’ve got the newer X50 which is AX3000/Wi-Fi6.  The 5 GHz band is quoted as running at 2400Mbps - in reality I get about 650 Mbps when stood next to the unit, and 300 Mbps when connected via one of the satellite units.  I do live in an area which is heavily congested with other Wi-Fi signals though .

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Mirinda1974
Joining in
In response to Adduxi

on ‎19-02-2023 14:40

Hi I have got the Qos set to max.

when I was using the hub 3 I got better results with the deco and modem mode. 
wuth the hub 5 I getting better results just using the hub 650mb over Wi-Fi but the hub keeps putting Wi-Fi on a DFS channel, and if I choose a channel myself you can’t join Wi-Fi at all. 

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