on 27-09-2022 10:49
Do I need to use the new coaxial cable that arrives with the Hub 5?
Will it affect my signal or speed if I don't?
Also is it to go from the wall to splitter? Or splitter to hub?
Answered! Go to Answer
on 27-09-2022 11:36
If it's a replacement for an existing hub, just remove the cable from the present hub and put it in the new hub.
on 27-09-2022 11:36
If it's a replacement for an existing hub, just remove the cable from the present hub and put it in the new hub.
on 29-09-2022 11:45
Hey pope2141, thanks for reaching out about this issue on our help forum.
We're sorry to see this confusion with your new hub 5 and how to set it up, we can see you've received some useful advice from Tudor about this above.
Could you please let us know if you've managed to get the new hub set up correctly now or do you still need our help?
Let us know where you are with this, happy to best assist you.
on 29-09-2022 15:22
Hi
It's fine. I just wanted to k ow if I had to use the new cable or if I would get better speeds if I did
Thank you
on 29-09-2022 16:45
If the original cable is VM supplied it will not make ant difference.