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Hub 4 red light

Hoiman
Joining in

on ‎01-07-2021 10:50

New joined VM at new house, and self install the hub already  but cannot to connect internet and hub 4 have red light (Tried reset and reboot the device, but still not work) please advise how to fix it ? Thanks

Regards

Hoiman 

3954C44E-2F31-4319-8758-D52ACF40F924.jpeg

 

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13 REPLIES 13

Jakubkot
Joining in
In response to Tudor

on ‎18-01-2022 14:21

No, connection is fine. Hub 3 working without any problems.

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Adduxi
Very Insightful Person
Very Insightful Person
In response to Tudor

‎18-01-2022 14:21 - edited ‎18-01-2022 14:24

Sounds like a disconnect at the Cab (unlikely as Hub 3 was working), not provisioned or loose QuickStart cables.  Maybe needs a technician to install? 

EDIT- Just saw the reply. If the Hub 3 is working then the Hub 4 is not provisioned…… 

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Jakubkot
Joining in
In response to Adduxi

on ‎18-01-2022 14:24

Might be a case as I run out of ideas. Everything is connected as it supposed to be. It's either faulty HUB4 or some different issue altogether.
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Zach_R
Forum Team
Forum Team
In response to Jakubkot

on ‎20-01-2022 16:58

Hi @Jakubkot,

Is the red light still present for you today? If so, can you confirm if it's a solid and constant red light, or is it a flashing red light?

Thanks,
 


Zach - Forum Team
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