Menu
Reply
Lauskin
  • 2
  • 0
  • 0
Joining in
226 Views
Message 1 of 3
Flag for a moderator

Hub 4 not discoverable

I received the Hub 4 as a replacement hun as our internet kept dropping out and giving slow speeds. The internet with the Hub 4 was also intermittent so we switched it off and back on and since doing that the hub is now not discoverable on any devices. I’ve tried hard reset and the light is now white dimmer indicating all is well but it is not showing up on any device. Please help!

0 Kudos
Reply
legacy1
  • 17.09K
  • 732
  • 1.71K
Alessandro Volta
185 Views
Message 2 of 3
Flag for a moderator

Re: Hub 4 not discoverable

Can you connect by wire to the hub?

---------------------------------------------------------------
0 Kudos
Reply
Lauskin
  • 2
  • 0
  • 0
Joining in
178 Views
Message 3 of 3
Flag for a moderator

Re: Hub 4 not discoverable

We managed to get this fixed with the engineer today. I think it needed a refresh.

0 Kudos
Reply