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Jayroper1979
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Hub 3 won’t connect

Hi got a hub 3 yesterday but won’t connect 

to connect app says can’t find hub also

says weak security on wi fi setting 

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DJ_Shadow1966
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Re: Hub 3 won’t connect

Hello

What are the lights on the  front of the hub doing ?

Dud you activate the hub by calling 0800 953 9500

The device using the connect app has too be connected to the hubs wireless, but it could also be caused by the first probem.

The week security is an issue with iPhone see https://community.virginmedia.com/t5/Networking-and-WiFi/iOS-14-Weak-Security/td-p/4410050 for the fix.

Regards Mike

 

 

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Jayroper1979
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Re: Hub 3 won’t connect

Just a white light on bottom 

did not no u have to call them

as had a leaflet to set it up 

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Jayroper1979
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Re: Hub 3 won’t connect

Thanks all done phone them 

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