cancel
Showing results for 
Search instead for 
Did you mean: 

Hub 3 installation

Paul951
Just joined

Hi, i received my hub 3 modem today and i've plugged the cable i got with it into the virgin media white box on the wall and ive plugged the broadband side into my modem. The internet is being found on devices but once connected it says no internet connection. The light on the Modem is a solid yellowy/orange colour. the modem is not hot or warm 

2 REPLIES 2

Anonymous
Not applicable

Hub activation line is 0800 953 9500

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi Paul951,

Thank you for your post and welcome to the forums 🙂

I am sorry you had some issues with your hub, did you use the number as provided by @Anonymous?

Zoie