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OohLaLlama
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Hub 3.0 reason for disconnect?

Hi

 

I'm new to Virgin media and all has been good-so two disconnects this morning, can anyone explain what these are?

 

 

 

 

Because, I'm hoping this isn't the start of something!!

 

Anyway, thank you!

Mod edit: An image you uploaded to the forum has been rejected in our approval process due to it containing personal information (your mac address). Please feel free to edit the image and upload it again.

 

Le Boss
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jbrennand
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Re: Hub 3.0 reason for disconnect?


@OohLaLlama wrote:

Hi  I'm new to Virgin media and all has been good-so two disconnects this morning, can anyone explain what these are?


No, not without more information and details.


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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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OohLaLlama
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Re: Hub 3.0 reason for disconnect?

This.. Nobody told me my post had been moderated!!

 

 

Virgin.PNG

Le Boss
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Re: Hub 3.0 reason for disconnect?

Hi OohLaLlama

Thanks for posting.

I've run a check on your connection and there are currently some issues showing with the hubs upstream and downstream power levels which could cause you some issues. We'll need to arrange an engineer visit to get them adjusted so I'll send you a PM (purple envelope, top right corner) to get this arranged. 


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OohLaLlama
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Re: Hub 3.0 reason for disconnect?

Sorry-I've replied to the PM, I don't know if I need to reply to this too!

Le Boss
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