Installers are making a horlicks of the intital installation. The road side box has been placed meaning instead of stariaght run up a lawn they would have to cross tarnac driveway and a stream. Called for engineer visit - agreed that was ridiculous but that 'its what that tem tend to do' supervisor called, agrred that ridiculus placing, arranged for resiting, bloke turns up at 9a and starts cutting up driveway inorder ot move to firther to wrong side of property - stopped him, he agreed that it didnt make sense but hadnt tools to move it other way, sent packing and the 'other team' whoever they are will now come back. Left with cut up driveway and little confidence. Have tried contacting virgun but getting all sorts of automated junk. So any cluse how I can contact Virgin to make it clear that if they cant get this sorted I will cancell the installation and contract?
Did you try the installation team's number ? 0800 052 1734
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