I want to get VM Broadband but the checker is saying it's unavailable. Last year virgin, installed new lines down the entire road. My house is off of the main road down a very small lane. The Virgin infrastructure/ road installation guy said he installed a access point at the end of the lane so that we can easily have the Virgin installed.
The problem is I can't find any way to contact sales to let them know this. Since the postcode checker just tells me it's not available in my area and to register interest. The house right next to the lane entrance can get a 1GB line. I tried the web chat, but that thing is about as useful as a chocolate teapot.
Does anyone know a way I can get hold of someone in VM to discuss getting a line run to my house?
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having trying to take up our services. As newapollo advised the sales team can be reached on 0800 183 1234 or we could take some details via private message and ask our network expansion team to take a look into this for you. If you'd like us to take a look at this for you, please let us know and we'll send over a private message to take some details and make a start investigating this for you.
