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nandam29
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How to file a formal complaint to Virgin ?

Hi,

I am facing major issues with the Virgin Media Broadband for a month now, they have done nothing to fix it.

I cannot find any way of raising the complaint with them. The phone number provided 0345 454 1111 does not have way of raising a complaint. It appears the Virgin Media crooks have cleverly given no option to file a complaint. 

Would any one know how to raise a formal complaint? 

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nodrogd
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Re: How to file a formal complaint to Virgin ?

https://www.virginmedia.com/shop/contactus/make-a-complaint 

VM BB TV Landline PAYG mobile. Freeview/Freesat HD, Tesco Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Anonymous
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Re: How to file a formal complaint to Virgin ?

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Roger_Gooner
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Re: How to file a formal complaint to Virgin ?

Why don't do explain what your problem is and someone may be able to assist.

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Hub 3.0, TP-Link Archer C8, TP-Link TL-SG108S 8-port gigabit switch, V6
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