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How do I return my hub? No response to WhatsApp service.

Newtrich
Tuning in

I have tried twice to contact Virgin via their messaging service and have received no response.  I'd be very grateful if anyone here can help.

I have left my Virgin contract but still have two hubs (I had an old one and they sent a newer version).  Does anyone know what I'm supposed to do with these?  I need a solution that doesn't involve contacting Virgin.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

goslow
Alessandro Volta
1 REPLY 1

goslow
Alessandro Volta

Request packaging or print your own label

https://www.virginmedia.com/help/return-or-recycle-equipment