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How do I book an engineer?

ChloeSAS
Joining in

I recently joined Virgin after buying my first house but really struggling to set everything up - even after using the self-help guides! 
the existing virgin box that was in the house doesn’t seem to connect to the cables I have been given. 
How do I book an engineer to come out and help me connect everything up?

1 ACCEPTED SOLUTION

Accepted Solutions

Tudor
Very Insightful Person
Very Insightful Person

Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

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1 REPLY 1

Tudor
Very Insightful Person
Very Insightful Person

Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2