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Butler17817171
Joining in

on ‎30-07-2022 20:59

I’ve approved the pre contract documents and stuff but it hasn’t given me an account number or anything to log in to see my stuff and I’m really confused and don’t know what to do it’s my first time purchasing any type of broadband.

it’s given me a provisional installation date (I don’t know what this is and I don’t need an engineer) but I just wanted the quick setup box 

What do I do

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VM-Jon
Forum Team
Forum Team

on ‎31-07-2022 02:29

Hi @Butler17817171 ,

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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