cancel
Showing results for 
Search instead for 
Did you mean: 

Help please - brown box

Fallout76
Tuning in

Hello, Can you please send an engineer to repair my external brown box, i have tried to put the cover back on but it is still loose & it is coming away from the wall.

 

VirginBox.jpg

Thank you

5 REPLIES 5

jbrennand
Very Insightful Person
Very Insightful Person
A VM person will respond here in a day or two and sort it for you

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Corey_C
Moderator
Moderator

Thanks for your post and welcome to the Community Forums, Fallout76,

 

I'll send you a private message to confirm your details to get the box repaired.

 

Cheers,

Corey C

I think an engineer came & put the plastic cover back on, i was not at home at the time. But it looks like it has not been secured to the wall.

IMG_20220418_113007.jpg

 

Regards,

Steve.

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi Fallout76,

Thank you for your post 🙂 

I am sorry to see the state of your Omni box, I can certainly book tech to come and fix it for you.

I will pop you over a PM and we can go from there just keep an eye out for the purple envelope.

Zoie

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Thank you for messaging with me Fallout76, 

Please keep us posted on the tech visit 🙂

Zoie