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Mohamed004
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Help I couldnt find virgin media's omnibox and wall socket on my house,what should i do?

Hi virgin media community

I am new at virgin media i made my order yesterday friday and it suggested me self install, couldnt find an omnibox and a wall socket, i did find a small virgin media socket and a virgin media wifi/password sticker 

IMG_20210410_105534.jpg

IMG_20210410_105737.jpg

  

I also followed the small sockets cable 

IMG_20210410_105646.jpg

 And let me outside

IMG_20210410_110425.jpg

 And there is nothing here

There most have been a previous virgin media customer, only a small socket of virgin media is in the house, my order will arive at 13/4 what should i do?

 

 

 

 

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Anonymous
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Re: Help I couldnt find virgin media's omnibox and wall socket on my house,what should i do?

its the connection in the 3rd image
Mohamed004
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Re: Help I couldnt find virgin media's omnibox and wall socket on my house,what should i do?

So later how should i connect, i did see that it requires a wall socket to connect on. Could you tell how?               Thanks

 

 

 

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Anonymous
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Re: Help I couldnt find virgin media's omnibox and wall socket on my house,what should i do?

disconnect the bottom screw connection and connect to that.

That isolator is what would normally be in the wall box that has been removed
Mohamed004
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Re: Help I couldnt find virgin media's omnibox and wall socket on my house,what should i do?

Thank for your time and thank for your help, i will try on that after my order has arrived 👍

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Anonymous
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Re: Help I couldnt find virgin media's omnibox and wall socket on my house,what should i do?

lets us know how you get on
Adduxi
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Re: Help I couldnt find virgin media's omnibox and wall socket on my house,what should i do?


@Mohamed004 wrote:

Hi virgin media community

<snip> 

I also followed the small sockets cable 

IMG_20210410_105646.jpg

 


The thick white cable that is connected to the old isolator. Where does the other end go to ?  You may be able to connect your quickstart kit to that end as an alternative.

BrianY
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Message 8 of 16
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Re: Help I couldnt find virgin media's omnibox and wall socket on my house,what should i do?

Can anyone see an exterior cable box, looks clean from here?
Mohamed004
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Re: Help I couldnt find virgin media's omnibox and wall socket on my house,what should i do?

IMG_20210410_143146.jpg

 This is the end of the thick white cable it was not connected on anything, is it possible for me to connect this end to my quickstart kit?

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Anonymous
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Message 10 of 16
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Re: Help I couldnt find virgin media's omnibox and wall socket on my house,what should i do?

you can connect that into the hub but if you have a splitter cable for tv as well that will not work