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Haven’t received confirmation email

DiarmuidMcG003
Joining in

on ‎23-08-2022 22:36

Hello, I recently set up a student contract for broadband and haven’t received a confirmation email yet with my account number. The only thing I have received is a text message and in the text message it says the contract is 18 months long instead of the 12 months we agreed to.

I would appreciate getting this sorted as soon as possible, thank you.

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VM-Jon
Forum Team
Forum Team

on ‎24-08-2022 04:24

Hi @DiarmuidMcG003 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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