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Kuldip1
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Green lights

Hi got virgin on saturday about 2 hours after the engineer went the internet stopped working and it wont turn on the tech team are rubish the wi fi lights are green and sometimes there are green arrows can you help me please 

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Re: Green lights

Hi Kuldip1,

 

Welcome to the community and thanks for posting.

 

My apologies you are experiencing loss of broadband connection.

 

I can see on your account that you called through to us and arranged an engineer appointment.

 

How did the visit go? Is the internet now working for you?

 

Kind regards

Sam


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