on 01-05-2022 02:11
Internet has been fine all day, just randomly stopped working and green base light started flashing. Need internet back asap as I work from home and also stream part time for sources of income.
Have tried a router reset and checked all connections.
on 01-05-2022 09:13
if you have done a reboot and a reset then it sounds like an external problem - you might get some info here - Service Status number - 0800 561 0061 - which usually tells you of more local issues down to postcode level
it may well sort its self out - other than that you need to ring and book a tech
if it is a known fault the tech will be booked and then cancelled by the system until the known fault is resolved
on 03-05-2022 13:58
Sorry for the issues faced tommatthews93,
Welcome to the community!
From checking our service I can see that everything seems to be in spec now, how is the service for yourself?
Thanks,