Menu
Reply
jamesp9516
  • 2
  • 0
  • 0
Joining in
126 Views
Message 1 of 3
Flag for a moderator

Getting Virgin Cable Installed

Hey,

I'm moving into a new home which currently has slow internet speeds, no fibre, only up to 6mbps.

I've searched around the area and spoken to neighbours, and it seems that houses very close to mine have Virgin Media cable fibre optic installed. Within 10m of the property.

So, I don't understand why my property has no installation.

Is there a way to find out why? And if so, is there a way to escalate and/or pay for an installation?

Thanks!

James

 

0 Kudos
Reply
Christy_D
  • 1.05K
  • 143
  • 161
Forum Team
Forum Team
123 Views
Message 2 of 3
Flag for a moderator

Re: Getting Virgin Cable Installed

Hi there

Thanks for your post and welcome to the Virgin Media Community.


I'd be happy to help you with this, i'll pop you a message privately to take the address and check this over.

Thank you

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
VM-Jon
  • 781
  • 130
  • 158
Forum Team
Forum Team
122 Views
Message 3 of 3
Flag for a moderator

Re: Getting Virgin Cable Installed

.


Here to help! I'm an install manager helping out whilst working from home. Find out more


0 Kudos
Reply