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jamste1
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Message 11 of 13
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Re: Frustrating Connection

019-01-10 19:49:02.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 19:49:43.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 19:53:20.00criticalReceived Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:25:02.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:25:25.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:25:27.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:25:27.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:25:29.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:25:29.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:25:31.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:27:25.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:27:34.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:28:12.00criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:28:12.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:28:16.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:28:16.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:42:12.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:42:54.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:42:54.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2019-01-10 20:50:49.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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jamste1
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Message 12 of 13
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Re: Frustrating Connection

Looking at other logs, this seems ALOT of errors

 

Upstream bonded channels

1ATDMA0010
2ATDMA00650
3ATDMA00530
4ATDMA0035

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jamste1
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Message 13 of 13
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Re: Frustrating Connection

can anyone help?

Phone support said they fixed it last night, doesn't stay connected at all today now

This is since around 6am

Version:1.0 StartHTML:000000182 EndHTML:000391984 StartFragment:000379103 EndFragment:000391880 StartSelection:000379103 EndSelection:000391854 SourceURL:http://192.168.0.1/ Hub 3.0

Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1443000000-1.538256 qam5
2595000000-338256 qam24
3587000000-2.238256 qam23
4579000000-2.438256 qam22
5571000000-3.238256 qam21
6563000000-238256 qam20
7555000000-1.538256 qam19
8547000000-238256 qam18
9539000000-2.538256 qam17
10531000000-2.738256 qam16
11523000000-2.238256 qam15
12515000000-1.540256 qam14
13507000000-1.738256 qam13
14499000000-1.738256 qam12
15491000000-2.238256 qam11
16483000000-238256 qam10
17475000000-1.738256 qam9
18467000000-2.238256 qam8
19459000000-1.738256 qam7
20451000000-1.938256 qam6
21435000000-1.538256 qam4
22427000000-238256 qam3
23419000000-1.738256 qam2
24411000000-1.938256 qam1


Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked38.61963399
2Locked38.6471196
3Locked38.9802608
4Locked38.61014271
5Locked38.61175387
6Locked38.9705177
7Locked38.6577182
8Locked38.61265834
9Locked38.91421784
10Locked38.61314841
11Locked38.91101355
12Locked40.31079218
13Locked38.61425249
14Locked38.91413255
15Locked38.91497494
16Locked38.61680867
17Locked38.91443275
18Locked38.91944615
19Locked38.61726248
20Locked38.61577274
21Locked38.91800274
22Locked38.61791358
23Locked38.62521554
24Locked38.92362438
1ATDMA00300
2ATDMA00310
3ATDMA00310
4ATDMA00160
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