Forgotten Password

[BobT]

Hi All - I've had a blueyonder email account for years.  Unfortunately Win 10 Laptop needed new motherboard recently and I am in the process of setting up my existing blueyonder email in Office 365 Outlook.

I have used settings from downloaded sheet from this site.

POP3 used to be blueyonder but is now virginmedia.com also POP3 Port is 995 (used to be 110, I think).  SMTP also virginmedia.com and Port 465 (used to be 25? 45?). Nowhere to enter full email in POP or SMTP as is indicated on downloaded sheet.

Enter what I can including new Port numbers and form then requests a Password.  Any suggestions where I may find this or....how do I enter a new one. Any advice appreciated.

Regards - BobT

[Shroko · Accepted solution]

Hi BobT,

You may find the answer you're looking for in the below thread:

https://community.virginmedia.com/t5/Email/Blueyonder-EMail-Account-Password/td-p/4703115

[Corey_C]

Thanks for your post and for reaching out to the Community Forums, BobT,

Outlook should be able to automatically set up/configure your mailbox, however it should give the option for manual set up Did Shroko advice help?

Let us know how it goes.

Cheers,

Corey C

[BobT]

Thank you Shroko for the link.  Very helpful and all now working fine.

Kindest Regards BobT

[Shroko]

You're welcome. Glad it's all sorted🙂