Menu
Reply
  • 1
  • 0
  • 0
Emloch80
Joining in
183 Views
Message 1 of 3
Flag for a moderator

Flashing green light on hub 3 no internet connection

My internet has gone off all of a sudden this morning and I have a green flashing light on my hub 3.0..

 

tried rebooting but nothing happened

0 Kudos
Reply
  • 446
  • 15
  • 70
BrianY
Fibre optic
171 Views
Message 2 of 3
Flag for a moderator

Re: Flashing green light on hub 3 no internet connection

Assuming you have no service at all most likely work in progress on network!
Could ring it in as a fault or wait it out till tea time.
0 Kudos
Reply
Highlighted
  • 9.5K
  • 993
  • 1.5K
jbrennand
Alessandro Volta
164 Views
Message 3 of 3
Flag for a moderator

Re: Flashing green light on hub 3 no internet connection

As well as trying the “check service,” weblink at the top of this forum board, there is also a Service Status number 0800 561 0061 which usually tells you of local issues, down to postcode level (that might even not yet be listed on the Service Status web page) that may give you more info. If nothing shows there call it in and see what they say when they test your connection and if possible get a fault reference number.

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply