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on 26-09-2021 13:26
Hi all
I use the Virgin Hub 3 in modem mode, as I’m using a google nest system. All working perfectly, but had a brief power cut and now the hub power light, and the internet light (the arrows), are each flashing green. Have turned off and on again, and the same thing happens.
Any ideas?
thank you
Answered! Go to Answer
on 26-09-2021 13:29
on 26-09-2021 13:29
on 26-09-2021 13:59
Thanks very much John, the pinhole reset worked (eventually)!
on 28-09-2021 14:28
Thanks for your post and update, chrisj1990,
Glad to hear that jbrennand's suggestion for a pinhole reset worked.
Cheers,
Corey C
on 24-01-2022 14:51
When you said "eventually" the pin reset worker, how many times did you need to do it?
Thx
on 26-01-2022 15:43
Hi @Foley5,
Welcome back to our Community Forums! Thank you for your post. We're here to help.
Are you experiencing similar issues? Can you tell us a little more about your Hub set up and what issues you're having at the moment?
We're happy to assist.
Thank you.
on 01-06-2022 20:22
We have received our new router today. We have plugged it in and a green flashing light on the base light has appeared. I have followed the book and pushed the wires in if they are loose and rebooted it however there’s still a green flashing base light at 2 hours. Does anyone have any ideas on how to get out wifi to work please.
on 04-06-2022 09:19
Good Morning @GeorginaBee, thanks for your post on our Community Forums and a very warm welcome to you!
Sorry to hear of the green flashing lights, after issuing you a new router.
Can you please confirm if the router was issued out as a replacement, or if perhaps this is a new install on one of our Quick Start orders?
Kindest regards,
David_Bn