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MooNTER
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Fibre not released

Hi, 

How can I contact with releasing team? 

I'm spoken with engineers which installed fibre on my road and they said three weeks ago that installation has been finished and info about it passed to releasing team, but when I'm checking status on website, its still not available. My current contract in another provider ending soon and I don't know it will be possible switch to Virgin in next days or not.

How can I contact them?

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Christy_D
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Re: Fibre not released

Hi there 

I can take a look into this for you to see if I can provide any updates.

I’ll need to send a private message to you so I can take some personal information if that’s okay.

Thanks

Christy 


Here to help! I'm a technician helping out whilst working from home. Find out more


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MooNTER
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Re: Fibre not released

ok, thanks

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