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emmas1
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External internet cable

Hi. We have had a porch fitted to the house and now we need someone to come and re-route our internet cable. Currently, it's strewn across the lawn and is in danger of being cut by our lawn mower.

Thank you

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chenks
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Re: External internet cable

was the cable originally buried correctly before the porch was fitted?
either way you'll need to call CS and request a cable move.
you *may* be charged £99 for a non-fault job, but it'll probably depend on who you speak to?
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emmas1
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Re: External internet cable

The cable was attached to the old porch. I'm not the account holder so will need to get my partner

to call customer services. £99 is fine. Thank you

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jbrennand
Alessandro Volta
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Re: External internet cable

Just make sure one of you is there to oversee when they do the job - and its done to your satisfaction. They can sometimes take short cuts. 🙂

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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