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External brown box cover missing

SJ11
Joining in

My cover has blown off in the wind, any help on how to get a new one?

1 ACCEPTED SOLUTION

Accepted Solutions

Chris_W1
Forum Team
Forum Team

HI SJ11, thanks for the message and sorry to hear that the Omni box cover is missing. I will send you a private message so that this can be looked into further for you. - Chris 

See where this Helpful Answer was posted

4 REPLIES 4

Adduxi
Very Insightful Person
Very Insightful Person

Please post a photo to allow VM to assess the parts required.

If you wait here a day or two a VM Mod will pick this up and arrange to get this fixed.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Chris_W1
Forum Team
Forum Team

HI SJ11, thanks for the message and sorry to hear that the Omni box cover is missing. I will send you a private message so that this can be looked into further for you. - Chris 

Sorry, I didn’t get a private message?

Sorry to hear you did not get a private message @SJ11.

In this case, I have sent this again. Please look out for the purple envelope and provide a response when you can.

Thanks,

Akua_A
Forum Team

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