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External Brown Box Missing

tommy-d_10
Joining in

My external brown box on the side of the property has been removed by someone passing by (quite a few on my street have suffered the same fate). I tried calling in to the automated number a few weeks back but not heard back since. How can I get this fixed?

1 ACCEPTED SOLUTION

Accepted Solutions

Beth_G
Forum Team
Forum Team

Hey @tommy-d_10,

Thanks for chatting with me via PM. Just wanted to confirm that your requested slot has now been booked in for you.

It is certainly strange why someone would want to vandalise an omnibox! 

Please do let me know if we can help with anything else 🙂

Beth

See where this Helpful Answer was posted

4 REPLIES 4

Beth_G
Forum Team
Forum Team

Hi tommy-d_10, 

Welcome to the Community Forums! Thank you for your first post.

I'm sorry to hear that your omnibox cover has been removed. We'll be happy to arrange for a replacement to be fitted. I'll pop you over a private message now so I can take some details and help. 

Please find my message over at the purple envelope.

Thanks

Beth

Beth_G
Forum Team
Forum Team

Hey @tommy-d_10,

Thanks for chatting with me via PM. Just wanted to confirm that your requested slot has now been booked in for you.

It is certainly strange why someone would want to vandalise an omnibox! 

Please do let me know if we can help with anything else 🙂

Beth

Hi,

 

We are also experiencing the same thing. I called the automated line a couple of weeks ago but have not heard anything back. Would it be possible for us to get this replaced? Thank you!

Ryan_N
Forum Team (Retired)
Forum Team (Retired)

Hey jmccloy - will pop you over a private message to help out here 🙂 

 

Cheers, 

Ryan.