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External Brown Box Cover

Steve1888
Joining in

Good Morning,

The cover for the external brown box on the wall outside has blown away and the wires are exposed. Is it possible to have a replacement sent out? 

Thanks.

3 REPLIES 3

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

John_GS
Forum Team
Forum Team

Hi @Steve1888 

Thanks for posting and welcome to the community.

I am sorry to hear about the Omnibox. I will send you a PM now to get the address and send a tech to sort this.

Kind regards.

John_GS
Forum Team


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John_GS
Forum Team
Forum Team

Thanks for joining me on PM @Steve1888 and providing me the details to book in the Omni box tech visit.

Let us know how the visit goes or pop back if you ever need anything.

Best wishes.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill