External Brown Box Cover Missing

[sjg16]

Good morning, I've just discovered that the external brown box cover outside my flat has disappeared in the recent storms and the cables are exposed.  How do I go about getting it replaced?

Thanks

[Tudor]

Post a photo and a VM staff member will get to your post in a day or two. 

[sjg16]

 

[Corey_C]

Hi sjg16,

Thanks for your post and welcome to the Community Forums, we can get a new box ordered for you. I've sent you a private message to confirm your account details.

Cheers,
Corey C

[Corey_C]

Thanks for your messages and clearing data protection, sjg16,

I have set up a technician visit for you which you will be able to view from your online account here.

Cheers,
Corey C

[sjg16]

Thanks. Do you know if the technician will need to come into my flat? I am having surgery at the end of the week and should be isolating from Tuesday onwards.

Sharon 

[Tudor]

Just to fix the omnibox there should be no reason for the technician to come into your flat.

[Hayley_S]

Hello @sjg16,

No they would not need to come into your flat, I hope you are well.

Many thanks,