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External Box Cover Missing

EmmaEdwards
Joining in

Good morning all

 

I hope you are all well.

Our external brown box has recently blown away in the wind, leaving the installation wires exposed.

 

Would someone from the forum team be able to arrange a replacement to be installed?

I did try do DM someone from the forum team but got an automated message telling me off for sending an "Unsolicited Private Message".

 

Kind regards

Emma Edwards

4 REPLIES 4

jbrennand
Very Insightful Person
Very Insightful Person
A VM person will respond on here in a day or two and sort it for you. In the meantime...to expedite the process, post up a photo of the damaged box

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Thank you, John.

 

IMG_2641.jpeg

Hi EmmaEdwards,

 

Thanks for posting,

 

I can arrange to send an engineer to fix the box, I'll just need a few details from you first 🙂

 

I've popped you over a private message for this (purple envelope, top right hand corner)

 

Alex_Rm

Hi Alex

 

I rang up in the end to get this sorted, thank you anyway.

 

Kind regards

Emma Edwards