Just had my virgin media internet go down this morning (suspiciously on the same day that they've been doing overnight work in the area) and my hub has the dreaded red flashing light... I've gone through the check and apparent VM can't get an engineer out for a week to come and look at the issue?
Having come from BT, this is is absolutely ridiculous as a concept to me. Are the wait times for engineers really that long? With a disabled wife and child at home I really cannot afford to wait that long for internet service to resume. There no link to try and send out a new set of kit... Just have to wait for an engineer? Even though all the forums say that the red flashing light is an issue with the hub5 itself...
