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Andydundee
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Engineer install query

Hi,  Coming back to Virgin after a year away and have booked my install for 18th September. Because I have gone with a multi room package I didn’t have a choice but to accept and engineer install, however all the cables etc are still present since I last had virgin media In the house and in that case shouldn’t need an engineer to come and install anything, I’ll be able to manage it myself if they just send me the kit.  Is there anything I’m missing with regards an install that I couldn’t do myself before I start trying to contact virgin to change to self install?  Thanks

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Tudor
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Re: Engineer install query

It’s free I would let them do it. There is also the possibility that there are additional homes connected to your local cabinet and your connection may need moving or attenuators inserted into your circuit. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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