My broadband should be connected 22nd of November, but wasn't as no Virgin cable at my property.
I had a visit booked to run new cable up to my property, but up to today no one turned up. Visit been rescheduled few times already (seen it after I log into my account). Broadband connection is scheduled for tomorrow, but I don't want to waste another day waiting for engineer and be told again it can't be done as no cable is run.
Have you called the Pre Instalation and delivery team on 0800 052 1734 ?
-------------------- Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.