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Mahrosh711
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Engineer didn't come for appointment

Set up box arrived last month and we booked an appointment and the engineer was to come last week he still hadn't come what is this service 

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Z92
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Re: Engineer didn't come for appointment

What does it say on your online account? 

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LittleMick73
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Re: Engineer didn't come for appointment

Hi if the box arrived separately then that indicates it was a self install arrangement, if you had an engineer originally he or she would have brought the equipment with them. Regards Micky
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