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Delayed Delivery

aminakbari1981
Joining in

Hello, I placed an order for broadband in March.11th and chose a delivery in March.18th. However, I still have not received anything yet or any notice from the courier. Could anybody let me know how to track the status of my order and delivery in this situation?

Package:
Fibre Broadband
M500 Fibre Broadband

[MOD EDIT: Personal and private information has been removed from this post.]

1 REPLY 1

VM-Jon
Forum Team
Forum Team

Hi @aminakbari1981 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

Thank you

Jon


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