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Decayed Omni box

Kintara
Joining in

on ‎10-07-2024 18:17

My brown outdoor junction box (Telewest) has been sitting in full sun for over 20 years and has started falling apart. 
Can it be replaced as the connections are no longer protected. 
Thanks

Rob Milton 

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎10-07-2024 19:38

Yes: 

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Zach_R
Forum Team
Forum Team

on ‎13-07-2024 09:02

Hi @Kintara,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm sorry to hear that your external omni box appears to be damaged and/or exposed. Would you mind providing a photo so we can see the extent of the issue?

Thanks,
 


Zach - Forum Team
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