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Damaged brown box

stinkatron5000
Joining in

Hi,

I’m no longer a VM customer but still have the brown box outside, which doesn’t bother me. However, either it has been damaged during the storms or by someone on the pavement outside my house and now the the cover is hanging off and the internals are exposed. Is this something that could be fixed or should I just remove it?

Any help would be amazing,

Si 

3 REPLIES 3

jbrennand
Very Insightful Person
Very Insightful Person
post a Photo so the VM person who gets here in a day or two can asses the damage and arrange a repair

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Nathan_B
Forum Team
Forum Team

Hi there @stinkatron5000, welcome to our forum and thanks for your post.

I can certainly help you with getting this box repaired, I wouldn't advise removing it as the wires will remain exposed.

I'll send you a PM to confirm your details so I can help.

Regards

Nathan

 

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Thank both for your help!

Nathan, I’ve replied with my details to your PM.

Si