Credit check address not listed

[jemmaf1]

I just signed up to Virgin Media Broadband and waiting for them to do a credit check. However, my current address was not on the drop-down list when I put my postcode in. I selected the address that's nearest to my home address (as it's literally a flat number away) but now realising the credit check will probably not go through. My other previous addresses are correct. Is there a way for someone to change my home address on my behalf or do I just wait for the credit check result?

[VM-Jon]

Hi @jemmaf1 ,

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon