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Forum Team
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Message 11 of 15
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Re: Construction team

Hi nalaboy, 

 

I have chased this up for you, as soon as we have an update we will let you know. 

 

Thanks again for your patience with this matter, 

 

 

Hetty_R
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nalaboy
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Message 12 of 15
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Re: Construction team

Hi just checking in to see if theres any update, as it's been 2 weeks and no contact from anyone Is this due to it being of no rush as i was only having the broadband ? Do you think if i ring up and upgrade my order ie add the phone and tv it may help as i have no clue what to do anymore. 

Thanks 

 

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Message 13 of 15
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Re: Construction team

Hi nalaboy, 

 

Sorry about the delayed response, I have chased this back up with our team. Hopefully we will have an update for you soon! If you hear anything from our team the meantime please let us know. 

 

Speak soon, 

 

Hetty_R
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Message 14 of 15
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Re: Construction team

Hi nalaboy, 

 

I have an update! 

 

Just had an email from the area field manager, they will need to do an investigation and will be in touch with you soon. 

 

Please let me know how you get on 🙂 

 

Many thanks, 

 

Hetty_R
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nalaboy
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Message 15 of 15
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Re: Construction team

Sorry for the late reply , it was sorted at the end of March within a week. Thank you for pushing it for me as it wasn't as bad as originally thought it seems. Once the area manager got involved it was handled brilliantly .

 

Thanks again

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