Re: Constant dropping internet connection for almost months
Good Afternoon Asmidir,
Thank for your post on our Community Forum and a very warm welcome to you!
Sorry to see that you've been struggling with your services due to area faults.
When customers come through to us we will issue them with the fix time and date that's itemised on the fault ticket. I must stress that this is only an estimate and this can be pushed back but also brought forward if we're able to fix this sooner than expected.
I suspect that call handlers have previously advised you of the date but have perhaps not made that this is an estimate only clear.
How are the services looking today? Have you been able to speak to our team regarding the service and your complaint since your post?